Privacy Policy

Introduction

This Privacy Policy describes how GRIZZLY LLC ("Loopin," "we," "us," or "our") collects, uses, discloses, and protects your information when you use our mobile application, website, and services (collectively, the "Service"). By using our Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information You Provide

• Account information (name, email address, phone number)
• Profile information and preferences
• Event-related information (event details, responses, RSVPs)
• Communications with us (support requests, feedback)
• Payment information (processed securely through third-party payment processors)

Information We Collect Automatically

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interactions)
• Log data (IP address, browser type, access times)
• Location data (if you grant permission)

Information from Third Parties

• Social media platforms (if you choose to connect your account)
• Analytics providers and advertising partners

How We Use Your Information

We use your information for the following purposes:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send event invitations, reminders, and notifications
• Enable communication between event participants
• Provide customer support and respond to inquiries
• Send technical notices, updates, and administrative messages
• Personalize and improve user experience
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security concerns
• Comply with legal obligations and enforce our terms
• Protect our rights and the rights of our users

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our Service, such as cloud storage providers, analytics services, payment processors, and SMS delivery services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.

Legal Requirements

We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or that of our users or others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction, subject to the same privacy protections.

Consent

We may share information with your explicit consent or at your direction.

Mobile Information Sharing: We do not share, sell, rent, or trade your mobile phone number or other mobile information with third parties or affiliates for marketing or promotional purposes.

SMS and Text Messaging

By providing your phone number or opting in through the Loopin app or website, you consent to receive SMS messages from Loopin. These messages may include:

• Event invitations and reminders
• Poll notifications and responses
• Account verification codes
• Important service updates
• Event-related communications

Message Frequency: Message frequency varies based on your activity and event participation. You may receive multiple messages per day during active event periods.

Message and Data Rates: Standard message and data rates may apply as determined by your mobile carrier. Loopin does not charge for SMS messages, but your carrier may apply standard rates.

Opt-Out Instructions: You can opt out of receiving SMS messages at any time by:

• Replying "STOP" to any SMS message from Loopin
• Replying "UNSUBSCRIBE" to any SMS message from Loopin
• Contacting us at support@joinloopin.com
• Updating your notification preferences in the Loopin app

After opting out, you will receive a confirmation message, and no further messages will be sent unless you opt back in. Opting out of SMS messages may limit your ability to receive certain event-related communications.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Security measures include encryption, secure servers, regular security assessments, and access controls. We limit access to personal information to employees and service providers who need it to perform their functions.

Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Account information is typically retained while your account is active and for a reasonable period after deactivation. Event-related data may be retained for historical and analytical purposes in anonymized form.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, but disabling cookies may limit some functionality of our Service.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and review your personal information
• Correct or update inaccurate information
• Delete your account and associated data
• Opt out of marketing communications
• Data portability (receive a copy of your data)
• Object to certain processing activities

To exercise these rights, please contact us at support@joinloopin.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately so we can delete such information.

International Users

If you are accessing our Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Service, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

Your continued use of our Service after any modifications to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: